Job Description:
Hi, The following requirement is open with our client. Client: : TCS / Title : Oracle ERP Technical Consultant Location : Dallas, TX Duration : 12 Months
Relevant Experience (in Yrs.) : 12
H1b ,H1b-T,TN . visa- Passport number Mandatory Onsite Position Troubleshooting and Issue Resolution: Diagnosing technical issues reported by customers regarding Oracle ERP modules, including data errors, system crashes, configuration problems, and integration issues.
Customer Interaction: Responding to business inquiries via email, and ticketing systems, clearly explaining complex technical concepts to non-technical users.
Log Analysis: Reviewing system logs and error messages to identify root causes of problems.
Configuration Management: Assisting with configuration changes within Oracle ERP modules to address specific client requirements.
Patch Management: Applying updates and patches to Oracle ERP systems to resolve known bugs and security vulnerabilities.
Knowledge Base Management: Contributing to the internal knowledge base by documenting solutions to common issues and best practices.
Escalation Management: Identifying complex issues that require escalation to senior technical support engineers or development teams.
Training and Support: Providing basic training to customers on Oracle ERP functionalities and usage. Required Skills: In-depth knowledge of Oracle ERP modules: Thorough understanding of core Oracle ERP Financial module
Technical proficiency: Familiarity with Oracle database concepts, SQL queries, and related technologies.
Troubleshooting skills: Ability to diagnose technical issues systematically and identify root causes.
Excellent communication skills: Clear and concise communication to explain technical issues to non-technical users.
Must Have Skills
Oracle ERP modules
Oracle ERP Financial module ((GL, AP, AR, FA)
Oracle database concepts
SQL queries
Log Analysis & System Diagnostics
Thanks and Regards, Rajya Lakshmi| Technical Recruiter ASCII Group, LLC Email: Phone: ) Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity. Report this job
Dice Id: 10117479
Position Id: 8686645
