Job Description:
About Liahan TennisLiahan Tennis is a fast-growing, customer-focused tennis organization dedicated to delivering high-quality training programs and long-term value to members and partners. We emphasize strong sales execution and effective business development to drive sustainable growth. Position SummaryThe Sales & Operations Specialist supports revenue growth, customer retention, and business development initiatives. This role serves as a key execution bridge between customers, sales activities, internal teams, and external partners, with a focus on sales execution, customer management, and partnership support. Key ResponsibilitiesServe as the primary point of contact for members and prospective clients
Handle customer inquiries via WeChat, phone, email, and chat platforms; convert inquiries into sales
Manage client accounts, including package usage tracking, renewals, and follow-ups
Drive membership renewals, package sales, and class enrollments
Provide after-sales support and maintain high customer satisfaction
Support sales and business development campaigns and track KPIs
Assist with promotional materials and sales-related content
Support partnership development, proposal preparation, and execution
Coordinate logistics and communication for BD initiatives, events, and programs
QualificationsBachelor’s degree or above
Preferred majors: Business, Marketing, Communications, Economics, Sports Management, or related fields
Experience in sales, customer service, or business development preferred
Strong communication, organization, and execution skills
What We OfferCompetitive compensation: $21–$43/hour (bonuses and commissions included)
PTO, sick leave, 401(k), and OPT / H-1B sponsorship opportunities
Growth opportunities within Sales and Business Development
Complimentary or discounted tennis sessions
Pay: $21.00 – $43.00 per hourWork Location: In person
