Omni Mount Washington Resort & Spa
As grand as the history behind it, the Omni Mount Washington Resort & Spa, located in Bretton Woods, New Hampshire, is gracious in ambiance and generous in amenities. A favorite New England retreat of presidents, poets and celebrities, the hotel delights every sense with enchanting music, refined dining and luxurious décor.
Omni Mount Washington Resort & Spa’s associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. The Omni Mount Washington Resort & Spa is committed to serve our associates and nurture their growth. We embody a culture of respect, gratitude and empowerment each day. If you are a friendly, motivated person, with a passion to serve others, the Omni Mount Washington Resort & Spa may be your perfect match.
Job Description
To properly take all guests’ R/S orders, communicate them to the servers and work to expedite their service. To properly perform all control and revenue related paperwork.
Responsibilities
Responsible to answer the phone within three rings.
Take orders for guests.
Must follow prepared scenario to encourage upselling.
Give the approximate time of delivery for the order.
Prepare payment of checks.
Knowledge of food menu and wine list.
Know and adhere to all liability laws.
Printing of reports at the end of the shift and banking out.
Complete other duties assigned.
Attend all designated staff meetings and training sessions.
Assists setting up order whenever Servers are busy delivering orders.
Qualifications
Must be able to work a flexible schedule including nights, weekends and holidays.
Must have great customer service skills.
Omni Hotels and Resorts is an Equal Opportunity Employer.
