Jobright is an AI-powered career platform that helps job seekers discover the top opportunities in the US. We are NOT a staffing agency. Jobright does not hire directly for these positions. We connect you with verified openings from employers you can trust.
Job Summary: OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. The Internal Communications, GTM role focuses on defining and executing communication strategies for the global Go-To-Market organization, partnering with leadership and cross-functional teams to drive action and engagement through effective messaging and updates.
Responsibilities: • Own the GTM message map as the source of truth for priorities, milestones, and customer impact, and publish a monthly snapshot of progress and next decisions. • Act as DRI for tier-1 GTM communications across launches, partnerships, and reorgs, and confirm week-one understanding with pre-briefs, FAQs, and pulse checks. • Publish the weekly GTM update with wins, deployments, and top priorities, and track segment reach while cutting duplicate Slack posts. • Design and run manager cascades with briefs, FAQs, and assets within 24 hours, and drive manager delivery across 90% of teams within three days for tier-1 changes. • Shape All Hands, keynotes, and customer events with clear storylines, visuals, and speaking notes, and fold lessons learned into the next event. • Run comms governance with intake, SLAs, an editorial board, and clear escalation, and use turnaround and quality data to improve flow and report these results monthly. • Lead change and sensitive communications with sequencing and measurement, share an after-action readout with impact and next steps, and coordinate with Legal, Security, and External CommsPR on sensitive content. • Run segmented global communications with localization, inclusive language and accessibility, and use a comms stack for targeting, search, and analytics that track understanding and behavior change.
Qualifications:
Required: • 8+ years in internal or executive communications for global GTM or commercial teams with a portfolio that shows company-scale impact. • Translate complex product strategy and customer stories into clear narratives that drive decisions and action and show cases that changed behavior. • Craft executive narratives across slides and short-form writing for keynotes, All Hands, and customer events and coach leaders and managers to deliver them. • Lead change and crisis communications with sound judgment under pressure and tight timelines with playbooks and postmortems that strengthen the next run. • Build systems for governance, intake, editorial calendars, and measurement that reduce cycle times as the team scales. • Bring stagecraft for All Hands, keynotes, and customer events and coach speakers through rehearsal. • Use AI for drafting, targeting, tone-shifting, and QA with documented prompts and clear human controls. • Show a portfolio with executive narratives, change plans, incident responses, and a weekly-update sample.
Company: OpenAI creates artificial intelligence technologies to assist with tasks and provide support for human activities. Founded in 2015, the company is headquartered in San Francisco, California, USA, with a team of 201-500 employees. The company is currently Growth Stage. OpenAI has a track record of offering H1B sponsorships.
